Ensure Smooth Account Handover
Make it easier than ever for a fluid sales team to customer success handoff after the deal is closed.
What is Launchdeck?
For Customer Success Teams
Personalised, collaborative mini-sites that always meet your buyers' needs
Centralized Information & Context
- Provide a central point of reference for both the sales and customer success teams to ensure crucial details on customer promises are noticed.
- It lets both teams collaborate with customers in real-time to avoid misunderstandings & reach alignment more quickly.
- Centralize your sales enablement initiatives and increase the positive impacts on your business objectives.
Increase Product Adoption
- Reduce friction when onboarding your new customers with personalized content, delivered at the right time.
- Delight your new customers by providing a dedicated go-to place for them to seek clarifications and support from customer success.
- Give customers direction on how to prioritize and make progress clear with Mutual Action Plans.
Data-Driven Success
- Monitor engagement, completed steps, and real-time Room views.
- Understand which customers and the specific areas they need additional support to ensure the successful adoption of your product.
- Build relevant training programs for customers based on Room engagement that is combined with your internal product metrics.
Sell More
It's not just business, it's personal. Engage your prospects with dynamic, customised digital sales rooms! Scale your personalisation and seal more deals with confidence.
Sell Faster
Captivate prospects right from the start to get ahead of your competition. Let your Customers engage with you at their earliest convenience — from their first touchpoint through to closing the deal.
60%
of organisations will transform from intuition-led to data-driven sales
80%
of sales interactions with buyers will occur in digital channels by 2025
How it works
Simple and Intuitive
Step 1: Craft a Tailor-Made Digital Sales Room
Start by creating a DSR that's auto-personalised for your prospective or existing customers. Make it as unique as they are, reflecting their needs and interests.
Step 2: Welcome Your Buyers with a Personal Touch
Record an engaging welcome video for your buyers. Pre-empt questions with custom content & Q&A page to make a personal connection
Step 3: Simplify the Invitation Process
Once your DSR is ready, publish it and invite all buying and selling stakeholders with a single link. It's streamlined, it's simple, and it's efficient.
Step 4: Foster Collaboration in a Unified Digital Space
Engage with your buyers, share relevant content, and foster collaboration - all within your DSR. It's more than a sales room; it's a digital hub for meaningful interactions that drive results.
What People Say About
Effective B2B Sales Today
"Buyers do all of their research on their own - and show up when they are ready."
Adam RobinsonCEO at Retention.comPricing
Plans that fit your scale
At only $1 per day, achieve sales hundred & thousand times over
Standard
Comes with all features
$30/seat per month
Enterprise
All features plus your customised needs
Take a self-guided tour
Experience how Launchdeck can help you offer your audiences & clients